{"id":56381,"date":"2025-03-05T13:54:42","date_gmt":"2025-03-05T12:54:42","guid":{"rendered":"https:\/\/www.asw24.de\/fr\/?page_id=56381"},"modified":"2025-03-14T13:35:18","modified_gmt":"2025-03-14T12:35:18","slug":"gpsr","status":"publish","type":"page","link":"https:\/\/www.asw24.de\/fr\/gpsr\/","title":{"rendered":"GPSR"},"content":{"rendered":"<h1><strong>R\u00e8glement relatif \u00e0 la s\u00e9curit\u00e9 g\u00e9n\u00e9rale des produits (RSGP)<\/strong><\/h1>\n<p>Conform\u00e9ment \u00e0 l\u2019article\u00a09 (11) du r\u00e8glement relatif \u00e0 la s\u00e9curit\u00e9 g\u00e9n\u00e9rale des produits\u00a0(UE\u00a02023\/988) (RSGP), notre entreprise est dans l\u2019obligation de mettre en place des canaux de communication accessibles publiquement pour permettre aux consommateurs (selon l\u2019article\u00a03\u00a0(17)) de d\u00e9poser des r\u00e9clamations ainsi que des communications sur des accidents ou des probl\u00e8mes de s\u00e9curit\u00e9 survenus en rapport avec un de nos produits.<\/p>\n<p>Si vous souhaitez nous transmettre une r\u00e9clamation ou une communication sur un de nos produits, veuillez nous envoyer un e-mail, une lettre ou bien utiliser notre formulaire de contact.<\/p>\n<p>Nous \u00e9tudierons alors le dossier. Nous tenons un registre interne sur les r\u00e9clamations d\u00e9pos\u00e9es ainsi que les mesures mises en \u0153uvre le cas \u00e9ch\u00e9ant. Nous enregistrerons en lien avec votre r\u00e9clamation uniquement les donn\u00e9es \u00e0 caract\u00e8re personnel vous concernant dont nous avons besoin afin de pouvoir examiner votre r\u00e9clamation. Les donn\u00e9es resteront enregistr\u00e9es aussi longtemps que n\u00e9cessaire pour la v\u00e9rification, mais au maximum 5\u00a0ans \u00e0 compter de la saisie des donn\u00e9es correspondantes.<\/p>\n<p>Pour de plus amples informations sur la conservation des donn\u00e9es, veuillez consulter la disposition relative \u00e0 la protection des donn\u00e9es.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Personne de contact :<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-thumbnail wp-image-32880\" src=\"https:\/\/www.asw24.de\/wp-content\/uploads\/2023\/11\/W.Sondermann-7626-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" \/><\/p>\n<p>Monsieur Stefan Schmidt<\/p>\n<p><strong>Par courrier:<\/strong><br \/>\nAdolf Schmidt Metallwaren- und<br \/>\nHolzschraubenfabrik GmbH<br \/>\nHerr Stefan Schmidt<br \/>\nEssener Stra\u00dfe 39<br \/>\nD-42327 Wuppertal<\/p>\n<p><strong>Par e-mail:<\/strong><br \/>\n<a href=\"mailto:info@asw24.de\">info@asw24.de<\/a><\/p>\n<p><strong>En personne:<\/strong><br \/>\nEn cas de signalement en personne, nous vous prions de convenir pr\u00e9alablement d\u2019un rendez-vous avec monsieur Stefan Schmidt par e-mail \u00e0 l\u2019adresse <a href=\"mailto:info@asw24.de\">info@asw24.de<\/a> ou bien par t\u00e9l\u00e9phone au +49(0)202-69518-0.<\/p>\n<p><strong>Via notre formulaire de contact:<\/strong><\/p>\n<p>D\u00e9poser une r\u00e9clamation: Saisissez votre message et les possibilit\u00e9s de contact souhait\u00e9es dans les champs correspondants et cliquez sur Envoyer. Un accus\u00e9 de r\u00e9ception de votre message sera envoy\u00e9 dans les plus brefs d\u00e9lais (suite de la chronologie du d\u00e9roulement : voir \u00ab <a href=\"https:\/\/www.asw24.de\/wp-content\/uploads\/sites\/3\/2023\/11\/Verfahrensordnung_ASW_fr.pdf\" target=\"_blank\" rel=\"noopener\">R\u00e8gles de proc\u00e9dure sur la proc\u00e9dure de r\u00e9clamation<\/a> \u00bb).<\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f33017-o1\" lang=\"fr-FR\" dir=\"ltr\" data-wpcf7-id=\"33017\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/56381#wpcf7-f33017-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"33017\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.5\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_FR\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f33017-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p>Pour plus d'informations sur la mani\u00e8re dont les donn\u00e9es sont stock\u00e9es, veuillez lire la <a target=\"_blank\" href=\"\/fr\/politique-de-confidentialite\/\">politique de confidentialit\u00e9<\/a>.\n<\/p>\n<p><label><span class=\"form-label\">Nom<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label><span class=\"form-label\">E-mail<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-text wpcf7-validates-as-email\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label><span class=\"form-label\">T\u00e9l\u00e9phone<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"your-phone-number\" \/><\/span> <\/label>\n<\/p>\n<p><label><span class=\"form-label\">Adresse postale<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-address\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-address\" \/><\/span> <\/label>\n<\/p>\n<p><label><span class=\"form-label\">Votre message*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label><span class=\"form-label\">Je souhaite un contact par*<\/span><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"contact-info\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"contact-info[]\" value=\"E-mail\" \/><span class=\"wpcf7-list-item-label\">E-mail<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"contact-info[]\" value=\"T\u00e9l\u00e9phone\" \/><span class=\"wpcf7-list-item-label\">T\u00e9l\u00e9phone<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"contact-info[]\" value=\"Courrier\" \/><span class=\"wpcf7-list-item-label\">Courrier<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><label>*Champs obligatoires<\/label>\n<\/p>\n<p><span id=\"wpcf7-69d28bc854098-wrapper\" class=\"wpcf7-form-control-wrap text-251-wrap\" style=\"display:none !important; visibility:hidden !important;\"><input type=\"hidden\" name=\"text-251-time-start\" value=\"1775406024\"><input type=\"hidden\" name=\"text-251-time-check\" value=\"4\"><label for=\"wpcf7-69d28bc854098-field\" class=\"hp-message\">Veuillez laisser ce champ vide.<\/label><input id=\"wpcf7-69d28bc854098-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"text-251\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-306\"><label><span class=\"wpcf7-quiz-label\">What is 2 + 2?<\/span> <input size=\"40\" class=\"wpcf7-form-control wpcf7-quiz\" autocomplete=\"off\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"text-306\" \/><\/label><input type=\"hidden\" name=\"_wpcf7_quiz_answer_text-306\" value=\"17fce50b4e08e05df77833504bd2f349\" \/><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Envoyer\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>R\u00e8glement relatif \u00e0 la s\u00e9curit\u00e9 g\u00e9n\u00e9rale des produits (RSGP) Conform\u00e9ment \u00e0 l\u2019article\u00a09 (11) du r\u00e8glement relatif \u00e0 la s\u00e9curit\u00e9 g\u00e9n\u00e9rale des produits\u00a0(UE\u00a02023\/988) (RSGP), notre entreprise est dans l\u2019obligation de mettre en place des canaux de communication accessibles publiquement pour permettre aux consommateurs (selon l\u2019article\u00a03\u00a0(17)) de d\u00e9poser des r\u00e9clamations ainsi que des communications sur des accidents [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":15,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-56381","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.asw24.de\/fr\/wp-json\/wp\/v2\/pages\/56381","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.asw24.de\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.asw24.de\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.asw24.de\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asw24.de\/fr\/wp-json\/wp\/v2\/comments?post=56381"}],"version-history":[{"count":3,"href":"https:\/\/www.asw24.de\/fr\/wp-json\/wp\/v2\/pages\/56381\/revisions"}],"predecessor-version":[{"id":56824,"href":"https:\/\/www.asw24.de\/fr\/wp-json\/wp\/v2\/pages\/56381\/revisions\/56824"}],"wp:attachment":[{"href":"https:\/\/www.asw24.de\/fr\/wp-json\/wp\/v2\/media?parent=56381"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}